Spacecraft Ltd Privacy and Cookies Policy

  1. Introduction
    1. Spacecraft Ltd are committed to safeguarding the privacy of our website visitors and service users.
    2. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
    3. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.In this policy, “we”, “us” and “our” refer to Spacecraft Ltd. For more information about us, see Section 13.
  2. How we use your personal data
    1. We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include your name, address, email address and Company Name. The source of the service data is you or your Company. The service data may be processed for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
    2. We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services.
    3. We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your Company, your job title or role, your contact details, and information contained in communications between us and you The source of the customer relationship data is you or your Company. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers.
  3. Providing your personal data to others
    1. We may disclose your personal data (name, email address, address and telephone number) to any Consultant or Sub-Contractor contracted to Spacecraft Ltd, insofar as reasonably necessary for the purpose of providing the services.
  4. Security of personal data
    1. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
    2. We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
    3. You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password except when you log in to the Comments and Blog section of our website.
  5. Amendments
    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  6. Your rights
    1. European Data Protection Regulation 2018 (GDPR) gives you the right to access information held about you.  You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.  Sometimes you may be asked to provide proof of identity before we show you your personal information, so we can prevent unauthorised access.  Your rights to access, rectify such information, object or cancel the information we hold about you can be exercised at any time by contacting us at hello@spacecraft.london
  7. Third party websites
    1. Our website may, from time to time include hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  8. Updating information
    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.  You can do this by contacting us at hello@spacecraft.london
  9. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  10. Cookies that we use
    1. We use cookies for the following purposes:
      (a) authentication – we use cookies to identify you when you log into our website, for the use of the Comment section, and as you navigate our website;
      (b) status – we use cookies [to help us to determine if you are logged into our website;
      (e) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
      (g) analysis – we use cookies to help us to analyse the use and performance of our website and services; and
      (h) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
  11. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  12. Managing cookies
    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.
  13. Our details
    1. This website is owned and operated by Spacecraft Ltd
    2. We are registered in England and Wales under registration number 8802224 and our registered office is at 9a Friern Watch Avenue, London, N12 9NX
    3. Our principal place of business is at 10 Snarsgate Street, London W10 6QP
    4. You can contact us:
      (a) by post, to 10 Snarsgate Street, London W10 6QP
      (b) by email, using hello@spacecraft.london

 

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